Terms of Use

1. Parties to the Agreement

These terms of use (the "Terms") are entered into between StokX (the "Provider") and the natural or legal person using the application and/or the website (the "User").

By starting to use the application or the website, you declare that you have read, understood and accepted these Terms.

2. Description of the Service

StokX is a cloud-based mobile and desktop application and web panel that enables small and medium-sized businesses to manage their inventory, customer account and operational data. The service requires an internet connection to work; your data is stored on our servers under your account and is synchronised across the devices you sign in on. The mobile application (Android and iOS; phone and tablet) and the web panel are free and can be used with all of its features; after the 14-day trial, ads are shown during free use. Ad-free use (mobile application and web panel) and access to the desktop application are provided under the paid StokX Pro subscription (see Section 5).

3. Account and User Responsibilities

• The User uses the application on their own behalf and within legal limits.
• Account security is the User's responsibility; keeping the sign-in credentials (email, password) confidential and setting the biometric lock/passcode on the device are up to the User.
• The same account may be signed in on more than one device; the User is responsible for access on all devices.
• All data entered into the application belongs to the User; the Provider is not responsible for the accuracy of this data.
• Backing up important data and taking precautions against data loss are recommended.
• The User may permanently delete their account and data at any time from within the application (My Account → Delete Account).

4. Prohibited Use

The following conduct is expressly prohibited:

• Reverse engineering the software or attempting to extract its source code,
• Running automated tools that would degrade or abuse the service,
• Carrying out actions that infringe the rights or data of third parties,
• Creating or storing unlawful content,
• Reselling or distributing the software without a licence.

5. Free Version, Subscription and Payment

5.1. Scope and free trial

The StokX mobile application (Android and iOS; phone and tablet) and the web panel are free. All features of the application can also be used in the free version, with no limit on the number of products or customer accounts.

The paid StokX Pro subscription provides ad-free use of the mobile application and the web panel (stokxpro.com/panel), access to the desktop application, and priority support. StokX Pro does not by itself unlock or lock any feature of the application.

New users are granted a 14 (fourteen) day free trial after creating an account. During the trial, the StokX Pro benefits are available on all platforms: no ads are shown, and the web panel and the desktop application can be used.

If no StokX Pro subscription has been started when the trial ends:

• Access to the mobile application and the web panel does not stop; both continue to work with all of their features, but ads are shown (see Section 5.10).
• A StokX Pro subscription is required for ad-free use and to access the desktop application.

This never means that the data in your account is deleted; once StokX Pro is started, ads are removed and desktop application access opens with the same account, with your data exactly as it was.

5.2. Purchase channel

The subscription is sold only through the Apple App Store and Google Play, by way of in-app purchase. The Provider does not collect subscription fees directly by bank transfer, EFT, credit card or any other method, and does not offer any payment route inside the application other than these channels. Your payment details (card number, bank information, billing address) are not transmitted to the Provider.

5.3. Durations and price

The subscription durations offered are 1 month, 3 months, 6 months and 12 months; all of them renew automatically. Current prices are shown on the subscription screen inside the application, in the currency of your country. Prices may differ from country to country according to the regional price tiers set by the relevant store.

5.4. Automatic renewal

Subscriptions renew automatically. Unless automatic renewal is turned off at least 24 hours before the end of the current period, the subscription renews for the same duration and the fee is charged to your store account within 24 hours prior to the end of the period.

5.5. Cancellation

You may cancel your subscription at any time:

• iOS: Settings → (your name) → Subscriptions
• Android: Google Play → Profile → Payments and subscriptions → Subscriptions

Cancellation takes effect at the end of the current period; your StokX Pro benefits continue until the end of that period. When the period ends, the mobile application and the web panel remain usable as the free, ad-supported version, and desktop access ends. If you purchase a subscription while still within the free trial, the unused portion of the trial is forfeited.

5.6. Refunds

Since the purchase is made through the relevant store, refund requests are also handled by that store: reportaproblem.apple.com for Apple, play.google.com/store/account/subscriptions for Google Play. Where a subscription is refunded by the store, the StokX Pro benefits (ad-free use and desktop access) end immediately; the mobile application and the web panel remain usable as the free, ad-supported version.

5.7. Price changes

If the subscription price changes, you will be informed by the relevant store before the change takes effect. No charge is made at the new price without your consent.

5.8. Existing users

Users who created an account before the subscription system came into effect were granted a 30 (thirty) day free transition period starting from the day the system went live. All features remained open during this period. After it ends, Section 5.1 applies to these users as well: if no StokX Pro subscription is started, access to the mobile application and the web panel does not stop and continues with ads; desktop access requires StokX Pro. Your data is not deleted.

5.9. Staff accounts

Staff accounts linked to a business account (cashier, warehouse operator, field sales representative) share the status of the business account they belong to; they do not require a separate subscription. If the business account is covered by StokX Pro (including the trial period), no ads are shown on its staff accounts either; otherwise ads are also shown in the mobile application and the web panel of its staff accounts. Desktop application access likewise depend on the status of the business account.

5.10. Advertising

• No ads are shown during the 14-day trial following account creation or while a StokX Pro subscription is active.
• After the trial ends, ads are shown in the mobile application (Android and iOS) and the web panel on accounts without a StokX Pro subscription: an ad banner at the bottom of the screen and, at certain intervals, a full-screen interstitial ad; in the web panel, full-screen and sticky bottom ads may also be shown on touch-screen browsers. No full-screen ads are shown on the sales (POS) and checkout screens.
• When a StokX Pro subscription is started, ads are removed; if the subscription ends or is refunded, ad-supported use resumes.
• Ads are provided by third-party advertisers through Yandex Advertising Network (and Google AdMob as a fallback infrastructure) in the mobile application, and through Yandex Advertising Network in the web panel. The ad content rating is restricted so that ads with adult content are not shown. The Provider is not responsible for the content of the ads or for third-party products, services or websites reached through them.
• If you come across an inappropriate or misleading ad, you can report it to stokx.info@gmail.com, if possible with a screenshot and the approximate date and time; we will review your report and try to block the ad using the tools provided by the ad network.

The processing of personal data in connection with ads, and your ad choices, are described in Privacy Policy, Section 2.8.

6. Intellectual Property

All intellectual and industrial property rights, including the application, the brand, the logo, the content and the visuals, belong to the Provider. Using the service does not transfer these rights to you. Data produced by the User remains the User's property.

7. Changes to the Service

The Provider reserves the right to add, remove or change features and to revise plans and prices. Significant changes are announced by in-app notification or email.

8. Limitation of Liability

The service is provided "as is". The Provider cannot be held liable for data loss, loss of profit, or indirect or consequential damages. To the maximum extent permitted by law, total liability is limited to the amount collected from the User over the last 12 months.

9. Termination of the Agreement

The User may terminate the agreement by deleting their account. Cancelling the StokX Pro subscription (see Section 5.5) only ends the subscription; the account remains usable with the free, ad-supported version. Cancelling a subscription does not delete your data; permanent deletion of data requires following the My Account → Delete Account step inside the application. The Provider reserves the right to suspend or terminate the service without notice in the event of a breach of these Terms.

10. Governing Law

The laws of the Republic of Türkiye apply to the interpretation and application of these Terms. The Courts and Enforcement Offices of Afyonkarahisar have jurisdiction over any disputes that may arise.

For questions: stokx.info@gmail.com